To enable IELLO to provide you with the requested service, to communicate with you regarding the services and products offered, but also to process and respond to your applications and service proposals, you must provide us with your personal data, which will be subject to data processing of a personal nature. Subject to your agreement, your data may also be used to send you newsletters and our commercial offers. Under no circumstances will your data be transferred or disclosed to third parties who are not part of our group of companies. In accordance with the French “Data Protection Act” of 6 January 1978, you have the right to access, rectify and delete information about you, as well as a right to refuse processing for legitimate reasons. You can also send us special instructions regarding the fate of your personal data after your death. To exercise these rights, simply send us a request at the following address: IELLO, Website Management Service, 9 avenue des Erables, Lot 341, 54180 Heillecourt, France.
Are you a distributor?
Click here to contact our Export team!
Are you a member of the press?
We'll be happy to read your mail and forward your request to our local representatives.
Send us your message here
Are you an author or an illustrator?
Send an email to our Creative team through this link.
Please attach as many information as you can (gameplay, portfolio), along with a description of your project.
Are you unique?
If you are fitting into neither of those categories, please send us an email anyway - we'd love to hear from you!
Do you want to send a customer service request?
Contacting the store in which you bought the defective product should be able to help you out in most cases. If resolution with your store is unsuccessful, please get in touch with your local distributor, who is in charge of Customer Service in their market.
If your game is in another language than English, your local distributor's name and address are on your game's box and/or rulebook.
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